Session Guidelines
To embark on a truly meaningful therapeutic journey, it’s important to cultivate a warm and secure environment where you feel comfortable expressing yourself and exploring your inner growth. I’ve created these guidelines to help establish this safe therapeutic space, and I want to share with you a bit about my approach to therapy and personal development. Your comfort and trust are my top priorities as we navigate this journey together.
Session Information
Session Frequency and Duration
The sessions shall ideally be once a week, each session will range from 45 to 60 mins duration. They are generally scheduled once in a week.
To make the process easier, we take all the payments in advance. Many clients appreciate the option to pay for 3-4 sessions at a time, allowing for a more seamless experience.
Treatment Overview
For most conditions, we generally recommend a treatment plan that includes 8-14 sessions over a period of 2-4 months, followed by a follow-up session a month after your last visit. Of course, we recognize that each person’s journey is unique, and we tailor our approach to meet your specific needs and goals.
Confidentiality Assurance
Your privacy is our top priority. We take confidentiality seriously and only discuss cases with senior colleagues with your identity fully protected. We believe in creating a safe space for you to share openly. In the unlikely event that there’s a significant risk to your safety or that of others, we will discuss the situation with authorized individual with your consent. To ensure your safety, we will need two emergency contact numbers.
Therapies Offered
We specialize in Cognitive Behavioral Therapy (CBT) and Rational Emotive Behavioral Therapy (REBT)—both of which are not only effective but are also backed by extensive research. We’re committed to helping you understand your thoughts and feelings better and to empower you on your journey to well-being.
Cancellation Policy
Rescheduling / Cancellation
If you need to reschedule / cancel, please let us know as soon as possible. We offer a 50% refund if you cancel within 48 hours of your session, but unfortunately, we cannot provide a refund for cancellations or rescheduling made. If you’re running late, don’t worry—there’s a 15-minute grace period! After that, the session will be marked as a cancellation or no-show.
Refunds
If you find yourself in need of a refund for any reason, simply send us an email with your transaction details and payment method (bank details/PayPal ID) to help us expedite the process. Please ensure that refund requests are made more than 48 hours before your scheduled session. We strive to process refunds within 15 business days.
If you have any questions or just want to chat, we’re here for you! Don’t hesitate to reach out. We look forward to being part of your journey toward healing and growth.